Senior Critical Operations Manager (Australia)
Core
Senior operational leader responsible for the day-to-day performance, safety, and reliability of a hyperscale data center campus, ensuring 100% uptime and managing mission-critical infrastructure.
Role type
Senior IC critical operations manager (data center)
Builds
Hyperscale and colocation data centers for major cloud platforms
Domain
Data center infrastructure / Critical facilities
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
24/7 operations leadership, incident and risk management, change control governance, maintenance planning, contractor and vendor management, operational readiness, stakeholder communication
Preferred skills
Bachelor's degree, technical certifications in electrical/mechanical/controls, experience with new system operational readiness, vendor performance management
Technologies
CMMS, monitoring platforms, incident/change/problem management systems, Microsoft 365
Responsibilities
Lead incident management and problem management end-to-end; govern change control for planned works and live-site interventions; oversee maintenance planning and execution; provide leadership to 24/7 technical teams; act as Site Director's operational delegate; manage customer communications during incidents and planned works
Seniority
Senior, hands-on IC
