Manager, Incident Response
Core
Lead senior incident response operations for a gigawatt-scale AI compute infrastructure, managing 24/7 coverage, team building, and cross-functional crisis communication.
Role type
Senior IC incident response manager (cyber/physical/OT)
Builds
End-to-end incident response program, on-call rotation discipline, and remediation workflows for frontier AI infrastructure
Domain
AI infrastructure security, data center operations, critical infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
senior incident command, team leadership, 24/7 on-call program design, executive/legal/customer communication, regulated disclosure management, cross-functional incident coordination, post-incident review facilitation
Preferred skills
cyber/physical/OT convergence, critical infrastructure operations, data center experience, regulated incident reporting (FedRAMP/SEC), agent-augmented IR
Technologies
incident response automation, agentic triage systems, detection engineering platforms
Responsibilities
Lead incidents as senior commander and escalation backstop; own 24/7 coverage model and SLAs; build and mentor senior responder team; drive executive/legal/customer communications during incidents; coordinate with physical security and data center operations; run post-incident reviews and remediation; define agentic triage escalation rules
Seniority
Senior, hands-on IC with team leadership
