Manager, Data Center Support Services (Data Center Operations)
Core
Lead teams building and supporting a cloud data center, managing day-to-day operations in a 24/7 mission-critical environment.
Role type
Senior IC manager (data center operations)
Builds
Cloud data center infrastructure and services
Domain
Cloud infrastructure / Data center operations
Required skills
People management, business acumen, hardware management, team leadership, incident management, project management, recruitment, stakeholder influence
Preferred skills
BA/BS degree, experience with server/storage/networking hardware
Technologies
Cloud Hardware, Oracle
Responsibilities
Lead teams building and supporting cloud data center, manage 15–20 Data Center Technicians, oversee 24/7 operations, manage installation and hardware break/fix, coordinate with distributed teams, manage escalations and incidents, deliver capacity and site expansion projects, recruit and hire talent, build culture of continuous improvement, collaborate with architects and partners
