2027 Information Technology Traineeship
Core
Two-year traineeship providing on-site and telephone-based IT support to Council employees while working towards a Certificate III in Information Technology.
Role type
Junior IT Support Trainee
Builds
IT support services for local government employees
Domain
Local Government / IT Support
Deliverable
product features
Required skills
PC/laptop support, printer support, device configuration, software installation, telecommunications support, business systems support, Service Desk applications, IT documentation
Preferred skills
Customer service experience
Technologies
Service Desk applications
Responsibilities
Provide on-site and telephone-based support to Council employees, configure and install IT equipment and software, support telecommunications and business systems, respond to IT requests and incidents, maintain IT records and documentation, work with suppliers and service providers