Manager, CRM (D365) and Student Systems

Sydney, New South Wales💼 Full-time💰 $153,933–$153,933🗓 2026-09-26 → 2026-10-01

Core

Lead the operational delivery and continuous improvement of Core Connections student systems (CRM D365) to enhance the student and staff experience across the academic lifecycle.

Role type

Manager, Student Systems (Core Connections)

Builds

Student information systems and digital solutions for higher education

Domain

Higher Education / Student Administration

Required skills

Project/program management, CRM solution design, Agile delivery, Business process reengineering, Vendor management, Systems thinking, Strategic planning

Preferred skills

Knowledge of student administration processes, Experience with Power Platform/Dataverse, Experience in higher education

Technologies

Dynamics 365 (D365), Dataverse, Power Platform

Responsibilities

Lead operational delivery of Core Connections student systems, Provide high-level solution design guidance and effort estimation, Support strategic vision communication and road mapping, Provide expert advice on information management systems, Lead cross-functional teams including technical and change specialists

Seniority

Manager, hands-on leadership

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About unsw

UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community, a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.