Head of Digital Systems and Delivery, ISM
Core
Lead the strategic development, integration, and continuous improvement of digital systems, platforms, and operational workflows across the ISM programme lifecycle.
Role type
Senior IC Head of Digital Systems and Delivery
Builds
Integrated digital operating models, participant-facing digital ecosystems, and operational reporting systems
Domain
Higher Education / Public Sector Digital Transformation
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Strategic digital leadership, systems integration, operational coordination, stakeholder management, team leadership, data-informed decision making, governance frameworks
Preferred skills
Experience with CRM systems, matrixed organizational structures, accessibility and data protection standards
Technologies
CRM systems, digital reporting tools, participant data environments
Responsibilities
Lead strategic development of digital systems and operational workflows; oversee complex digital delivery and systems integration; act as senior interface with D&T and enterprise digital product owners; ensure alignment with organizational standards for accessibility, safeguarding, and data protection; lead and develop the digital systems and delivery team.
Seniority
Senior, hands-on IC with strategic leadership scope