Associate Authentication Analyst (Chinese Speaker)
Core
Conduct due diligence on customer applications for SSL and Code Signing digital certificates to verify business legitimacy, domain ownership, and authorized contacts.
Role type
Associate Authentication Analyst (Customer Service Specialist)
Builds
DigiCert ONE platform (PKI, DNS, certificate lifecycle management)
Domain
Cybersecurity / Digital Trust / Certificate Authority
Deliverable
client delivery
Required skills
due diligence, policy compliance, risk mitigation, domain verification, entity verification, contact authorization verification, local market knowledge, fraud detection, customer service, chat/email/phone support, problem-solving
Preferred skills
banking/finance/fraud experience, detail orientation, fast typing, multitasking, mentoring, system implementation support
Technologies
DigiCert customer portals, SSL/Code Signing certificate systems
