Business Development Center Consultant [ BDC ]- NSW
Core
Frontline customer engagement role managing inbound/outbound communications, booking appointments, and supporting sales/service teams to drive dealership growth.
Role type
Business Development Center (BDC) Consultant
Builds
Customer appointments, test drives, and service bookings for luxury electric vehicles
Domain
Automotive (Electric Vehicles)
Required skills
Inbound/outbound communication, appointment scheduling, CRM management, lead qualification, multitasking, target achievement
Preferred skills
Automotive knowledge
Responsibilities
Handle inbound calls and online inquiries, conduct outbound follow-ups, schedule test drives and service appointments, maintain CRM records, support sales and service teams, meet daily/weekly activity targets