Customer Service Representative
Core
Temporary Customer Service Representative managing customer orders and providing service via written communication in the FMCG sector.
Role type
Customer Service Representative (Order Processing)
Builds
Customer order fulfillment and lifecycle management
Domain
FMCG (Fast-Moving Consumer Goods)
Required skills
SAP, order processing, written communication, attention to detail, internal coordination
Preferred skills
FMCG experience, proactive communication
Responsibilities
Processing customer orders accurately within SAP, managing the full order lifecycle from entry through to fulfilment, responding to customer enquiries via email, providing order updates including stock availability and shipment status, liaising with internal teams, warehouses and transport providers, monitoring outstanding orders and proactively following up
Seniority
Entry-level to Mid-level
