Labor Relations Partner
Core
Primary resource for the Labor Relations Helpline providing timely, practical support to leaders on routine labor contract administration matters.
Role type
Labor Relations Specialist (Helpline)
Builds
Contractual job aids, reference materials, standard documentation, and training content
Domain
Energy / Unionized Workforce
Deliverable
dashboards & analysis
Required skills
Contract interpretation, grievance administration, collective bargaining agreement knowledge, benefits administration, leave management, ticket routing, stakeholder communication
Preferred skills
MS/MA/JD in Labor Relations, SPHR, PHR
Technologies
Ticketing systems, HRIS, contract management databases
Responsibilities
Respond to Labor Relations Helpline inquiries and clarify leader needs; Create, update, and maintain contractual job aids and training content; Provide guidance on probationary releases, testing requirements, and employment matters; Support represented-coworker pay, benefits, and leave questions; Conduct thorough intake and document relevant facts; Resolve routine matters within established guidelines and coordinate hand-offs; Recognize and escalate matters involving ambiguity or contractual risk.
