Associate Systems Administrator (R5873)
Core
Provides day-to-day enterprise end-user IT support, systems administration, and infrastructure maintenance with a focus on executive users and high-visibility events.
Role type
Associate Systems Administrator
Builds
Secure, reliable, and efficient IT environment for employees across multiple locations
Domain
Enterprise IT Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Windows and macOS support, Active Directory and Azure AD administration, endpoint management, networking fundamentals, hardware/software troubleshooting, asset lifecycle management, technical documentation
Preferred skills
Linux exposure, ticketing systems, IT asset management platforms, PowerShell or Bash scripting, virtualization, cloud technologies, relevant certifications
Technologies
Windows, macOS, Linux, Active Directory, Azure AD, Microsoft Intune, JAMF, Microsoft 365, Jira Service Management, ServiceNow, Snipe-IT
Responsibilities
Deliver technical support for endpoint and user systems, install and troubleshoot hardware/software/mobile devices, support conference room and collaboration technology, administer user accounts and permissions, perform asset lifecycle activities, resolve service requests and incidents, create and maintain technical documentation, collaborate with infrastructure and security teams
Seniority
Junior, hands-on IC