Patient Services Officer
Core
First point of contact for patients, providing administrative support to the radiation oncology clinical team and managing patient journey experience.
Role type
Patient Services Officer (Medical Administration)
Builds
Welcoming, calm, and supportive patient experience throughout their treatment journey
Domain
Healthcare / Radiation Oncology
Deliverable
dashboards & analysis
Required skills
Patient care, customer service, communication, organization, multi-priority management, empathy, attention to detail, system learning
Preferred skills
Medical reception experience, Medicare billing experience