Senior Researcher
Core
Lead end-to-end user research for customer growth in Mexico, turning business questions into research plans and translating findings into growth strategies and experiments.
Role type
Senior User Experience Researcher (Growth)
Builds
Customer growth strategies and experiments for acquisition, onboarding, activation, and retention in Mexico
Domain
Fintech / Digital Banking
Deliverable
product features
Required skills
UXR, mixed methods research, strategic vision, methodological rigor, AI usage, business partnership, mentoring
Responsibilities
Lead end-to-end research for Growth MX, uncover why customers do or don't sign up/activate/engage/stay, partner with Product/Design/Data/Business to shape the roadmap, ensure research quality and influence stakeholders, raise the bar for the research practice and mentor teammates
Seniority
Senior, hands-on IC with mentorship
