Help Desk Operator
Core
Monitor gaming systems and resolve technical issues to support casino and hotel venues across Tasmania.
Role type
Help Desk Operator (Gaming Operations)
Builds
Reliable gaming services and seamless venue experiences for hotels, clubs, and casinos
Domain
Gaming, Wagering, Hospitality
Deliverable
client delivery
Required skills
Problem-solving, system troubleshooting, compliance reporting, stakeholder communication, priority management, adaptability
Responsibilities
Monitor games and systems, assist venue staff, process ticket corrections, troubleshoot equipment, complete compliance reporting, support wider projects
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