Table Games Floor Supervisor - Day Shift - Full Time
Core
Supervise table games operations and personnel to ensure regulatory compliance, efficient gameplay, and superior guest service in a casino environment.
Role type
Table Games Floor Supervisor
Builds
Casino table games floor operations
Domain
Hospitality / Gaming
Deliverable
client delivery
Required skills
Casino operations management, staff supervision and training, regulatory compliance, bankroll management, guest dispute resolution, arithmetic computations, gaming card maintenance
Preferred skills
Supervisory experience, bilingual abilities
Technologies
Microsoft Excel, Word, Access, PowerPoint, Outlook
Responsibilities
Supervise assigned table games operations including opening/closing and administrative duties; Manage staff performance including hiring recommendations, training, coaching, and scheduling; Monitor dealer performance to ensure proficient gameplay and customer service; Maintain proper bankroll levels and observe player activity; Handle guest disputes and ensure courteous treatment; Verify accuracy of signed documents and adhere to company policies; Notify management of unusual activity or equipment tampering.
Seniority
Mid-level supervisor