Billing/Collections Specialist
Core
Reconcile complex account activity, resolve payment discrepancies, and manage delinquent accounts to drive financial health.
Role type
Billing and Collections Analyst
Builds
End-to-end cash application and invoicing lifecycle
Domain
Legal technology / Financial operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Analytical problem solving, Detail orientation, Verbal/written communication, Decision-making, Follow-through, Technical aptitude, Excel proficiency, Intacct proficiency, Salesforce proficiency
Preferred skills
Collections experience
Responsibilities
Resolve payment issues on delinquent customer accounts, Analyze and reconcile customer account activity, Review and resolve customer invoice and payment issues, Maintain customer accounts to ensure information is up-to-date, Understand the cash application process and act as a backup, Understand invoice generation and act as a backup