Implementation Partner, In-Store
Core
Lead client onboarding, configuration, and launch for the SevenRooms hospitality platform to ensure rapid adoption and long-term success.
Role type
Implementation Partner (Customer Success)
Builds
Onboarding strategies, platform configurations, and data migration for hospitality clients
Domain
Hospitality technology / SaaS
Required skills
Client onboarding management, project management, platform configuration, data migration, stakeholder communication, problem-solving
Preferred skills
SaaS or hospitality technology experience, startup environment adaptability
Technologies
SevenRooms platform
Responsibilities
Manage client onboarding activities including project kick-off, training, configuration, and data migration; oversee multiple implementation projects to keep them on schedule; customize platform solutions to meet client business objectives; guide clients through platform adoption; collaborate with Sales and Customer Success teams for smooth handoffs.
Seniority
Mid-level, hands-on IC