Owner & Guest Experience Manager – Luxury Portfolio
Citizens or permanent residents only
Core
Managing onboarding, property rotations, inspections, and guest/owner relations for a luxury short-term and executive rental portfolio.
Role type
Operations & Guest Experience Manager
Builds
Luxury holiday rentals and executive leasing properties
Domain
Real Estate / Hospitality
Deliverable
product features
Required skills
Property operations, guest relations, complaint resolution, property inspections, trade partner coordination, CRM systems, online reputation management, time management
Preferred skills
Real estate, operations, production, event management, media planning
Technologies
Salesforce.com
Responsibilities
Onboard properties/owners, coordinate property rotations, conduct property inspections, manage guest/owner complaints, collaborate on repairs/maintenance, promote online reputation
Seniority
Mid-level, hands-on IC