Receptionist
Core
First point of contact for guests, managing reservations, check-ins, check-outs, and daily administration to ensure exceptional service.
Role type
Front-line hospitality receptionist
Builds
Guest check-in/check-out processes, reservation confirmations, and daily venue operations
Domain
Hospitality / Hotel operations
Deliverable
product features
Required skills
Reservation management, guest relations, payment processing, record keeping, administrative support
Preferred skills
Hotel or hospitality experience, reservation system proficiency, problem-solving, attention to detail
Responsibilities
Answering calls and handling guest enquiries, managing reservations and guest accounts, processing payments, handling guest feedback and complaints, assisting with daily administration
Seniority
Entry-level to Mid-level, hands-on IC