EOI - Administration Officer
Core
Provides essential administrative and clerical support to the Public Guardian division, ensuring critical services are delivered to people represented by the Public Guardian.
Role type
Administrative Officer (Clerk Grade Level 3/4)
Builds
Customer-centred services including Will-making, trustee, financial management, and guardianship services for vulnerable people.
Domain
Public Sector / Legal & Social Services
Required skills
High-level administrative and clerical support, managing high-volume correspondence, coordinating diaries and meetings, drafting correspondence and briefing materials, maintaining records and databases, responding to enquiries, triaging phone calls, prioritizing tasks
Preferred skills
Strong communication skills, excellent organizational skills, sound judgement, proactive approach, attention to detail, customer-focused mindset
Responsibilities
Providing high-level administrative and clerical support to internal and external stakeholders, managing high volume incoming and outgoing correspondence, coordinating diaries and travel arrangements, preparing and drafting correspondence and documentation, maintaining accurate records and databases, responding to enquiries from staff and customers, taking and triaging phone calls, assisting with projects and research
Seniority
Mid-level, hands-on IC