Compliance Support Engineer
Core
Run sender ID and brand registrations end-to-end for SMS and messaging channels to enable customer market expansion.
Role type
Compliance Support Engineer (CPaaS/Messaging)
Builds
Registration workflows for OTP channels (SMS, WhatsApp, RCS) across 100+ countries
Domain
Telecommunications / CPaaS / Messaging Compliance
Required skills
sender ID registration, document collection (licenses, opt-in proof), carrier rule compliance, provider coordination, multi-country regulatory knowledge, automation, English fluency
Preferred skills
RCS/WhatsApp channel registration, anti-fraud/KYC background, Spanish/Italian/Portuguese/French
Technologies
SMS, WhatsApp, RCS, AI tools
Responsibilities
Run sender ID and brand registrations from document collection to live status, gather country-specific documents, follow up with messaging providers, review message templates against carrier rules, maintain registration setups across countries, support sales on registration queries, build and automate registration playbooks, join provider/customer calls
Seniority
Mid-level (2-4 years experience)