Contact Centre Representative | Full Time | Brisbane Support Office
Core
First point of contact for patients and dental practices, managing enquiries, appointments, and records across phone, email, and online channels.
Role type
Contact Centre Representative
Builds
Patient support and administrative coordination for dental practices
Domain
Healthcare / Dental
Deliverable
client delivery
Required skills
Phone communication, multi-channel support, appointment management, record handling, insurance/payment processing, complaint resolution, multitasking, confidentiality
Preferred skills
Dental industry experience, healthcare experience, computer proficiency, system navigation