IT Support - Workplace Experience Specialist
Core
Local face of IT in Cairns office delivering technology support to keep people connected and productive.
Role type
Workplace Experience Specialist (IT Support)
Builds
Seamless digital workplace experience for North Queensland offices
Domain
Professional services / Corporate IT
Required skills
Microsoft 365, Windows devices, Teams, meeting room technology, device deployment, user administration, IT service management, ticketing systems, troubleshooting hardware/software/networking
Preferred skills
AI tools, digital productivity tools, ITIL practices, stakeholder management
Technologies
Microsoft 365, Teams, SharePoint, ITIL, ticketing systems
Responsibilities
Provide face-to-face IT support, support devices and collaboration tools, coordinate onboarding/offboarding, assist with local tech projects, manage technology assets, drive technology adoption
Seniority
Entry to Mid-level, hands-on IC
