Service Manager
Core
Lead operational delivery of large-scale events, conferences, and banquets to ensure seamless operations and exceptional guest experiences.
Role type
Senior Service Manager (Events & Conferences)
Builds
Large functions, conferences, banquets, and high-volume events
Domain
Hospitality / Event Management
Deliverable
client delivery
Required skills
Large-scale event operations management, team leadership and mentoring, stakeholder relationship building, operational efficiency optimization, budget management, 24/7 shift management
Preferred skills
Experience in fast-paced large-scale event environments, financial acumen for labor and operational costs
Responsibilities
Lead operational delivery of events from set-up to completion, manage and mentor event service teams, build strong relationships with clients and event organisers, ensure events operate efficiently, safely, and within budget, collaborate with internal stakeholders including Event Planning, Event Sales, and Culinary teams
