Recruitment Specialist I
Core
Manage high-volume recruitment and support the growth of a customer service workforce by overseeing the complete hiring lifecycle.
Role type
Recruitment Specialist I
Builds
Customer service workforce
Domain
Customer service / Contact center
Required skills
Full-cycle recruitment, talent sourcing, candidate assessment, offer negotiation, ATS proficiency, LinkedIn Recruiter, university outreach, employer branding, background checks coordination
Preferred skills
Workday experience, Google Workspace proficiency, process improvement, data literacy
Responsibilities
Manage full-cycle recruitment from sourcing to pre-boarding, partner with hiring managers to define candidate profiles, develop proactive sourcing strategies, conduct and coordinate interviews, maintain candidate pipelines and ATS records, organize university recruitment initiatives, support employer branding, monitor recruitment progress against targets, identify process challenges and recommend improvements
Seniority
Entry-level (1+ years experience)