Client Service Specialist
On-site
Core
First point of contact for clients providing exceptional customer service, managing appointments and enquiries, and assisting with minor hearing aid repairs and cleaning.
Role type
Client Service Specialist
Builds
Hearing care services for children and adults
Domain
Healthcare / Hearing aids
Deliverable
client delivery
Required skills
Customer service, appointment management, problem-solving, computer literacy, device handling (Apple/Android), attention to detail
Responsibilities
Provide exceptional customer service, manage appointments and enquiries, assist with minor hearing aid repairs and cleaning, support clients from diverse backgrounds