RÉCEPTIONNISTE
Core
Front-line receptionist and office agent serving patients at a network of multidisciplinary audiology clinics.
Role type
Receptionist / Office Agent
Builds
Patient scheduling, appointment coordination, and administrative support for audiology professionals.
Domain
Healthcare / Audiology
Required skills
Patient intake and greeting, telephone handling, appointment scheduling, patient record management, billing processing, supply ordering, Microsoft Office Suite
Preferred skills
Empathy, discretion, multitasking, team collaboration
Responsibilities
Greet patients with courtesy and professionalism, answer calls and information requests, coordinate appointments for audiology professionals, update and track patient files, process billing for maintenance products and services, maintain a welcoming and safe clinic environment, manage office supplies and stationery, prepare ENT days including scheduling and sterilization of work areas.