Sales Coordinator
Core
Manage high-volume order processing, resolve customer order issues, and maintain accurate records for an early education SaaS platform.
Role type
Sales Operations Coordinator
Builds
Order fulfillment pipeline and customer support records
Domain
Early education technology / SaaS
Deliverable
product features
Required skills
order processing, data entry, data management, process adherence, AI tool adoption, professional written communication
Preferred skills
root cause analysis, efficiency optimization, calmness under high volume
Technologies
Salesforce, Google Sheets, Excel, AI tools (ChatGPT/Claude), Slack
Responsibilities
Process purchases and resolve order issues; answer customer and internal inquiries; maintain accurate operational records; follow and improve internal processes; utilize AI tools to enhance workflow efficiency.
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