Customer Service and Sales Representative
Core
First point of contact for customers, converting enquiries into bookings for portable site services and premium event toilets.
Role type
Customer service and sales representative
Builds
Bookings for site hire, servicing, and pump-out jobs
Domain
Portable site services and event management
Required skills
inbound call handling, email management, quote preparation, sales follow-up, customer record management, invoicing and payment processing
Preferred skills
phone confidence, ambition to grow in sales, enthusiasm for new technology, organized approach
Technologies
Field Insight (job management system)
Responsibilities
Handle inbound calls and emails, prepare and follow up on quotes, coordinate hire and servicing jobs with operations, maintain accurate customer and job records, manage invoicing and payments
Seniority
Junior to Mid-level, sales-focused