Change Lead
Core
Lead end-to-end change management, communications, and training strategy for the QMS team's transition into core enterprise systems.
Role type
Lead Change Manager
Builds
Operational adoption of ERP, HRIS, Payroll, and Expense systems
Domain
Enterprise Systems Implementation (ERP, HRIS, Payroll, Expense)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Prosci ADKAR methodology, Change Impact Assessments, organizational readiness measurement, SOP development, end-user training design, risk register management, stakeholder communication
Preferred skills
ERP/HRIS/Payroll/Expense system rollout experience (Workday, Chris21, HumanForce, D365, Concur Expenses)
Technologies
Workday, Chris21, HumanForce, D365, Concur Expenses
Responsibilities
Lead change impact assessments and maintain risk registers; Execute tailored communications for internal and external stakeholders; Draft Standard Operating Procedures (SOPs) and facilitate end-user training; Design go-live and embed plans with escalation pathways
Seniority
Senior, hands-on IC