Utilities Operations Support Officer
Core
Provide day-to-day administrative support to Utilities engineering and operational teams delivering water and sewer services.
Role type
Administrative Support Officer
Builds
Operational efficiency and customer service for local water and sewer services
Domain
Local Government / Utilities (Water & Sewer)
Deliverable
dashboards & analysis
Required skills
Records management, Work order processing, Purchasing administration, Customer liaison, Microsoft Office, Regulatory reporting, Meeting coordination
Preferred skills
Local government operations experience, Water/sewer environment experience
Responsibilities
Process and track work orders and customer requests, Raise purchase orders and process invoices, Maintain accurate records and registers, Monitor actions and deadlines, Prepare customer notifications for planned works, Respond to customer enquiries, Liaise with contractors and government agencies, Arrange meetings and prepare minutes
Seniority
Junior, individual contributor