Business Operations Associate
Core
Support strategic planning, operational excellence, and business growth within a fast-growing SaaS technology environment by analyzing performance metrics and improving internal processes.
Role type
Business Operations Associate
Builds
Scalable operating practices and efficient systems for a distributed workforce
Domain
SaaS / Technology
Deliverable
dashboards & analysis
Required skills
Strategic planning, OKR management, market research, financial analysis, process improvement, stakeholder management, AI tool adoption, collaboration tools proficiency
Preferred skills
Experience in management consulting, venture capital, or startup operations
Technologies
Notion, Slack, Google Workspace, Zoom, macOS
Responsibilities
Coordinate goal-setting processes and track progress against key objectives; Support leadership in defining and tracking Objectives and Key Results (OKRs); Conduct market, business, and operational research to develop actionable insights; Analyze organizational performance to identify improvement opportunities; Ensure timely access to relevant business information for informed decision-making; Prepare strategic content and performance updates for leadership meetings; Collaborate with department leaders to implement and improve company-wide operating processes; Develop efficient systems for knowledge sharing and collaboration across a distributed workforce; Manage and continuously improve Notion as the central knowledge management platform; Identify operational inefficiencies and recommend practical solutions; Explore and promote the use of AI tools to improve internal processes.
Seniority
Mid-level (3–6 years experience)