Business Systems Senior Manager
Core
Strategic partner responsible for DGMN's Customer Relationship Management (CRM) system, driving revenue, efficiency, and data integrity through Salesforce solutions.
Role type
Senior IC Business Systems Manager (Salesforce)
Builds
Scalable CRM solutions, revenue operations systems, and data-driven insights for Dollar General's Retail Media Network.
Domain
Retail Media Network, Digital Media, CPG
Required skills
Salesforce administration, Salesforce certification, revenue operations strategy, project management, data analysis, stakeholder collaboration, system integration, user adoption enablement, technical roadmap planning
Preferred skills
Retail Media Network experience, digital media experience, CPG experience, agency experience, cross-functional team leadership
Technologies
Salesforce, CRM platforms, reporting tools, integration frameworks
Responsibilities
Develop vision, strategy, and roadmap for technical solutions; lead revenue operations and system management; ensure technical performance of Salesforce and tech stack; qualify and recommend integrations; manage fields, objects, workflows, and data validation; build reports and dashboards for business KPIs; create training materials and resources to support user adoption.
Seniority
Senior, hands-on IC
