Client Development Executive
Core
Adapt and execute global client development strategy for the ANZ market, leveraging data and insights to boost client acquisition, retention, and engagement while partnering with retail teams.
Role type
Senior IC client development executive (luxury retail)
Builds
Client acquisition, retention, and engagement programs for Tiffany & Co. in Australia and New Zealand
Domain
Luxury retail, client experience, omnichannel retail
Deliverable
product features
Required skills
Client development, relationship management, data analysis, omnichannel insights, project management, training delivery, stakeholder influence
Preferred skills
Luxury market dynamics, regional retail operations, storytelling, commercial mindset
Technologies
CRM, data analytics tools
Responsibilities
Execute global client development strategy with local nuances, collaborate with regional omnichannel and Client Relations teams, establish KPIs for client programs, deliver training to Store Leaders and Client Advisors, build relationships with Store Management and Operations
Seniority
Mid-Senior, hands-on IC