Workforce Planning Specialist
Core
Lead workforce planning, scheduling, and analytics to optimize labor efficiency, compliance, and operational performance across a hospitality and entertainment group.
Role type
Workforce Planning Specialist / Product Owner (Workforce Management System)
Builds
Efficient rosters, optimized workforce schedules, and data-driven insights for labor management.
Domain
Hospitality, Entertainment, Leisure
Required skills
UKG Pro Workforce Management, roster development, workforce analytics, data analysis, stakeholder management, Microsoft Excel, compliance management, process improvement
Preferred skills
Advanced Excel reporting, influence and coaching, operational understanding
Responsibilities
Partner with operational leaders to develop efficient rosters balancing business needs and compliance; Own and optimize UKG Pro WFM configuration and governance; Analyze workforce data to identify inefficiencies and improve utilization; Deliver workforce insights and recommendations to support scheduling and planning; Maintain workforce data integrity and compliance records; Coach leaders to embed workforce planning best practices.