Customer Success Manager (all genders)
Hybrid
Core
Onboarding new customers, building long-term partnerships, and acting as the primary voice for customers to improve the Paid Parking product.
Role type
Customer Success Manager (B2B)
Builds
Paid Parking solution for parking lots
Domain
Smart city / Parking technology
Deliverable
client delivery
Required skills
Customer Success, Account Management, B2B customer service, strategic consulting, analytical thinking, digital tools proficiency
Preferred skills
Hardware experience, CRM (Salesforce/HubSpot), Google Workspace, Airtable
Responsibilities
Lead new customer onboarding via call, email, or live demo; Proactively identify and resolve customer problems; Collaborate with Commercial, Product, and Engineering teams; Improve customer journey processes
Seniority
Mid-level (2–4 years experience)