Senior Technical Account Manager (EMEA)
Core
Strategic technical advisor and partner for high-value enterprise customers, driving platform adoption, expansion, and long-term transformation strategies.
Role type
Senior Technical Account Manager (Strategic IC)
Builds
Customer success plans, adoption roadmaps, and strategic business reviews for enterprise accounts.
Domain
Developer tooling, containerization, cloud-native infrastructure, AI-assisted development.
Deliverable
client delivery
Required skills
Strategic account management, containerization expertise, CI/CD knowledge, executive communication, technical strategy orchestration, platform health assessment.
Preferred skills
Experience building TAM programs, AI workflow integration.
Technologies
Docker Desktop, Docker Hub, Docker Scout, containerization, CI/CD, infrastructure-as-code.
Responsibilities
Lead strategic vision for high-value enterprise accounts; act as the voice of the customer to influence product roadmap; conduct platform health assessments and maturity reviews; guide customers on AI-assisted development workflows; architect complex adoption plans; lead Strategic Business Reviews.
Seniority
Senior, hands-on IC with executive presence
