Trainee Community Transport Operations Officer
Core
Trainee Operations Officer learning to schedule community transport services, allocate staff and fleet resources, and ensure client care requirements are met.
Role type
Trainee Operations Officer (Community Transport)
Builds
Community transport services for aged care and NDIS clients
Domain
Social Services / Community Transport
Required skills
Scheduling, Resource Allocation, Customer Service, Compliance Adherence, Problem Resolution, Documentation, Team Collaboration, Microsoft Office proficiency
Responsibilities
Create and prepare schedules to optimise staff and fleet resources, undertake daily administration duties, address scheduling conflicts and staff absences, maintain accurate records of scheduling activities and client interactions, monitor client and staff feedback, identify improvements in rostering processes.
Seniority
Trainee, Certificate III in Business