Road Supervisor
Core
Oversee service operations for a public transit system, supervising drivers, managing incidents, and operating accessible vehicles.
Role type
Operations supervisor (public transit)
Builds
Public transit service operations
Domain
Transportation / Public Transit
Deliverable
physical/clinical work
Required skills
Driver performance evaluation, driver training, incident management, conflict de-escalation, vehicle operation (lift-equipped), pre/post-shift inspections, tablet proficiency, local community knowledge
Preferred skills
Higher education in transportation/logistics, certifications in transportation/logistics
Technologies
Google Suite, tablets
Responsibilities
Conduct driver performance evaluations and coaching; Develop and implement driver training programs; Handle customer service issues and resolve complaints; Manage accidents and incidents on-site; Operate wheelchair-accessible vehicles; Perform vehicle inspections
Seniority
Mid-level supervisor