Guest Service Agent - Rydges Adelaide
Core
Frontline hospitality role focused on delivering high-standard guest experiences, managing check-ins/check-outs, and coordinating room readiness.
Role type
Guest Service Agent
Builds
Guest check-in/check-out processes, room readiness, and daily guest transactions
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest relations, reservation management, cash handling, cross-departmental coordination, destination knowledge, compliance with safety policies
Preferred skills
None stated
Technologies
None stated
Responsibilities
Greet guests upon arrival and departure, process check-ins and check-outs, handle guest transactions and accounts, coordinate with housekeeping and maintenance for room preparation, communicate guest requests and complaints to relevant departments, manage reservations and updates, maintain a clean and safe working environment, complete opening and closing duties
Seniority
Entry-level, hands-on IC