Sales Engineer - EMEA
Core
Deploy voice agents for enterprise customers to handle IVR replacement, outbound dialing, and agent-assisted support.
Role type
Solutions Architect (Enterprise Sales)
Builds
Voice AI platform for enterprise production workflows
Domain
Voice AI, Telephony, LLM Orchestration
Deliverable
production ML models | product features
Required skills
Voice/telephony infrastructure (SIP, Twilio, Genesys, Five9), API integration and debugging, technical discovery, POC design, enterprise sales architecture
Preferred skills
Experience with contact center workflows, LLM orchestration, building working integrations
Technologies
SIP, Twilio, Genesys, Five9, LLMs
Responsibilities
Conduct technical discovery and demos for enterprise deals, design and execute proof-of-concepts (POCs), document integration patterns and common objections, partner with Account Executives on account strategy
Seniority
Mid-Senior, hands-on IC