Guest Service Agent
Core
Front office representative responsible for guest check-in, inquiries, and issue resolution at a luxury boutique resort. (via careerplan.io/jobs/dc6d20c3-ec7e-4b95-ad79-7308965cb854-guest-service-agent-at-silverwoods-resort-yarrawonga)
Role type
Guest Service Agent
Builds
Guest check-in/out processes, event coordination, and guest experience delivery
Domain
Hospitality / Luxury Resort
Deliverable
product features
Required skills
Guest check-in procedures, payment processing, housekeeping coordination, event planning support, local attraction knowledge, Microsoft Office proficiency
Responsibilities
Greet guests and process check-ins, provide information on amenities and local attractions, resolve guest issues, process payments, coordinate with housekeeping and maintenance, assist with event planning