Head of Business Operations
Core
Own the operations function to build systems that support sales, content, events, and growth teams in a growing platform engineering company.
Role type
Head of Business Operations (IC + small team lead)
Builds
Operational systems, automations, and workflows for customer delivery, events, and content production.
Domain
Platform Engineering / Technology Community / SaaS
Required skills
Structured problem-solving, hands-on coding/automation, commercial judgment, team leadership, process design, stakeholder management
Preferred skills
Startup operations experience, consulting background, technical domain knowledge
Technologies
Code, APIs, automation tools, AI tools
Responsibilities
Define and execute the operations roadmap; manage revenue operations and systems engineering specialists; prototype and build automations; establish documentation and standards for critical workflows; drive adoption of new systems across business teams.
Seniority
Senior, hands-on IC leading a small team