IT Support Engineer, Operations
Core
First-level IT support for warehouse operations, maintaining hardware and troubleshooting end-user devices across multiple buildings.
Role type
IT Support Engineer (Operations)
Builds
Operational continuity for logistics systems (warehouse floor to customer doorstep)
Domain
Logistics / Warehousing
Deliverable
product features
Required skills
Windows/Mac/Linux OS support, hardware troubleshooting, Zebra thermal printer maintenance, thin client support, scanner and handheld terminal troubleshooting, RMA process management
Preferred skills
CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware installation, AWS
Technologies
Windows, Mac, Linux, Zebra printers, thin clients, scanners, portable handheld terminals
Responsibilities
Allocate and maintain IT equipment, troubleshoot live IT issues, manage customer requests, handle device repair processes
Seniority
Junior, hands-on IC