Team Leader - Client Onboarding Team
Core
Lead the establishment and delivery of the Client Onboarding function within Front Office Advisory, ensuring compliant onboarding of new clients and accounts.
Role type
Team Leader, Client Onboarding (Financial Crime/Operations)
Builds
Scalable Client Onboarding function with consistent processes and high-performing team
Domain
Australian Private Wealth / Financial Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Client onboarding operations, KYC/AML/CTF compliance, Customer due diligence, Risk-based decision making, Team leadership and coaching, Regulatory knowledge (FATCA/CRS/PEP/Sanctions), Process improvement
Preferred skills
Tertiary qualification in Business or Commerce
Technologies
AI-enabled tools, Automation platforms
Responsibilities
Define and embed operating processes and service standards for onboarding; Lead, recruit, and develop a team of Client Onboarding Associates; Oversee validation of onboarding documentation and compliance with KYC/AML/CTF requirements; Act as liaison between Front Office, Operations, and Financial Crime; Drive continuous improvement in onboarding efficiency and quality.
Seniority
Senior, hands-on IC with team leadership
