Head of Onboarding & FinCrime Operations
Core
Lead global operations for new client onboarding, periodic reviews, name screening, and transaction monitoring to ensure financial crime compliance and operational excellence.
Role type
Senior leadership (Head of) for FinCrime and Onboarding Operations
Builds
Scalable, AI-driven operational frameworks and global compliance processes for a unified payments platform
Domain
Fintech / Global Payments / Financial Crime Compliance (AML/CTF/KYC)
Deliverable
production ML models | dashboards & analysis | client delivery
Required skills
Senior leadership in regulated financial services, AML/CTF/KYC/transaction monitoring expertise, scaling FinCrime operations globally, AI/automation transformation strategy, commercial and analytical judgement, cross-functional stakeholder management, managing outsourced/BPO capacity
Preferred skills
Cross-border payments experience, API-first product environment, tooling evolution with Risk/Product teams, AI transformation in FinCrime, top-tier consulting or operator-investor background, CAMS/ICACAMs certification
Technologies
AI/ML tools for operations automation, Risk Product platforms, Data analytics tools
Responsibilities
Define vision and strategy for Onboarding and FinCrime Operations; build and lead a globally distributed team; manage location and resourcing strategy for 24/7 coverage; create scalable operating rhythms with OKRs; drive data-driven performance management; balance risk, customer experience, and commercial impact; improve procedures and control frameworks; lead AI transformation of operations teams
Seniority
Senior, hands-on IC with strategic leadership scope