Computer Field Tech Position-Victoria TX
Core
Hardware repairs and installations on laptop and desktop units for Dell and Lenovo warranty services.
Role type
Field hardware technician (contractor)
Builds
Hardware part replacements for Dell and Lenovo warranty services
Domain
IT Hardware / Field Service
Deliverable
physical/clinical work
Required skills
laptop hardware repair, desktop hardware repair, hardware part replacement, customer contact, onsite service scheduling, reliable transportation, computer and internet access
Responsibilities
Complete hardware part replacements for Dell and Lenovo warranty services, contact customers to confirm onsite service windows, log into tech portal daily to accept and code tickets, pick up parts from FedEx and return removed parts using provided shipping labels
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