Ingeniero de Atención al Cliente- Caguas, Puerto Rico
Core
Install, maintain, and repair point-of-sale and self-service equipment to ensure operational continuity for retail and restaurant clients.
Role type
Field service technician (hardware & electronics)
Builds
POS terminals, self-service kiosks, servers, and associated peripherals
Domain
Retail and restaurant unified commerce
Deliverable
physical/clinical work
Required skills
hardware maintenance, electrical aptitude, PC networking, troubleshooting, inventory management, report writing
Preferred skills
EPOS maintenance experience, electronics certification, NCR experience
Technologies
Windows, Microsoft Office, POS systems, self-service kiosks
Responsibilities
diagnose and repair hardware components, install new equipment, prepare sites for installation, manage assigned assets and inventory, capture client asset data for billing, submit activity and expense reports, adhere to shift patterns including nights and weekends
Seniority
Entry-level to Mid-level, hands-on IC