Customer Success Manager I (Middle East)
Core
Own end-to-end customer relationships and lead Hub implementations for professional sports organizations across the Middle East.
Role type
Customer Success Manager (Middle East)
Builds
Hub implementations and post-sale relationships for sports teams and clubs
Domain
Sports technology / Professional sports management
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Fluent Arabic and English, professional sports organization experience, project management, data literacy, implementation leadership
Preferred skills
Professional football experience, existing regional market relationships, prior Teamworks product experience
Technologies
Teamworks Hub, Teamworks AMS
Responsibilities
Own end-to-end customer relationships, lead Hub implementations delivered in Arabic, drive renewals and account health, partner with sales on cross-sell opportunities, conduct regular on-site customer visits
Seniority
Individual Contributor, Mid-level