Service and Warranty Administrator
Core
Coordinate and schedule maintenance bookings across multiple properties, acting as the central point of contact between site staff, contractors, property managers, and tenants to ensure efficient delivery of maintenance works.
Role type
Service and Warranty Administrator
Builds
Maintenance works across multiple residential properties
Domain
Residential construction / Property management
Required skills
Scheduling, coordination, administrative support, CRM system management, stakeholder liaison, job tracking, documentation management, client communication, workload prioritization
Responsibilities
Coordinate and schedule maintenance bookings across multiple properties, Manage booking confirmations and site access requirements, Monitor job progress and follow up on outstanding works, Maintain accurate job records and documentation within internal systems, Act as key point of contact between site staff, contractors, and property managers, Escalate complex or high-risk issues to management